Reference

Terms and Conditions That Govern Your Account

Before you open an account on dafaexch.co, these terms set out exactly what you agree to and what we commit to in return.

Applies to all registered accountsCovers UPI, Paytm, PhonePe transactionsIndia-applicable where local law permitsUpdated terms communicated via email
dafaexch Terms and Conditions That Govern Your Account
CONTACT CHANNELS

Reach Us About Any Terms Query

If any clause in these terms is unclear, or if you need to raise a dispute about an account action taken under these terms, our support team is available around the clock.

Live Chat Start a live chat session directly from your account dashboard at dafaexch.co. Available at any hour, this is the fastest path to a human agent who can clarify specific clauses or account actions.
Email Support Send a detailed query to our support address for written confirmation of any terms interpretation. We aim to respond within 24 hours and will keep a record of the exchange for your reference.
Help Centre Our on-site help centre contains plain-language summaries of the most commonly queried clauses, including deposit rules for UPI and PhonePe, withdrawal timelines, and account suspension procedures.
COMPLIANCE STANDARDS

How We Uphold These Terms Day to Day

Consistent application of our terms is how we keep the platform fair for everyone who holds an account.

Account Data Handling

Personal data you submit during account creation is stored on secured servers and used only for identity verification, transaction processing, and compliance checks as described in our privacy policy and these terms.

Cookie Policy

We use session cookies to keep your account authenticated and analytics cookies to measure how pages perform. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security Practices

We require a verified mobile number linked to your UPI or PhonePe details before any withdrawal is processed. Two-step login verification is available and we recommend enabling it from your security settings page.

Data Retention Period

We retain your account records, transaction history, and communication logs for the period required by applicable law. After that period, data is deleted or anonymised in line with the schedule set out in our privacy policy.

Requesting Account Changes

To update personal details, request a data export, or ask for account closure, contact support via live chat or email with your registered mobile number. We process these requests within five business days.

Dispute Resolution

If you believe an account action — such as a stake void or a withdrawal hold — was applied incorrectly under these terms, raise a formal dispute via email. We review each case against the applicable clause and respond in writing within 72 hours.

Common Questions About Our Terms

These questions cover the clauses that account holders ask about most often. If your question is not answered here, contact our support team directly and we will point you to the relevant section of the full terms document.

Yes. Opening an account at dafaexch.co constitutes acceptance of these terms in full. They apply to all activity on the platform, including deposits via UPI or Paytm, wagering, withdrawals, and any promotions you participate in.

We will notify you of material changes by email to your registered address before they take effect. Continued use of your account after the stated effective date means you accept the updated terms. You may close your account if you do not agree.

Depending on the nature of the breach, we may suspend your account, place a hold on pending withdrawals, or close the account permanently. We will communicate the reason and the clause involved before taking any such action.

Deposits made through UPI, PhonePe, or Paytm are subject to the payment terms in Section 4. Funds must come from an account registered in your own name; third-party deposits are not permitted and may result in account suspension.

Eligibility depends on whether participation is permitted under the laws applicable in your specific state or territory. It is your responsibility to verify your eligibility before opening an account; dafaexch cannot advise on local legal status.

Contact us via email with your registered mobile number and a data export request. We will compile your account history, transaction records, and communication logs and deliver them securely within five business days.

The governing law and jurisdiction clause is set out in the full terms document available on dafaexch.co. If you have a dispute, raise it first through our formal dispute process via email before seeking any external remedy.